Refund Policy

Effective Date: 01.12.2025

Website: https://writtex.com

Owner: SKYNETICS CONSULTING LTD ("we", "us", "our")

Company Number: 16745349

Address: Office 537, 153 The Parade, High Street, Watford, United Kingdom, WD17 1NA

Email: support@writtex.com

At SKYNETICS CONSULTING LTD, we strive to deliver high-quality digital writing content including blog outlines, story ideas, headlines, article drafts, and more. Your satisfaction is important to us, and this Refund Policy explains the terms under which you may request a refund.

1. Digital Product Nature

All products offered through Writtex are digital and delivered electronically, either through email or via your account dashboard.

Because digital content cannot be returned once delivered, traditional returns do not apply.

2. Refund Eligibility

You may request a refund if the following conditions are met:

• Your request is submitted within 14 calendar days after payment.
• You have not used, published, or distributed the delivered content.
• The content was not delivered, incomplete, or does not match your order (wrong topic, wrong format, etc.).

Refunds are not guaranteed but reviewed individually.

Depending on the case, we may offer corrections, partial refunds, or full refunds.

3. Non-Refundable Situations

Refunds will generally not be issued for:

• Change of mind after content delivery
• Dissatisfaction without clear explanation or feedback
• Failure to provide required input for custom orders
• Refund requests submitted after 14 days

4. How to Request a Refund

To request a refund, contact us at:

Email: support@writtex.com

Please include:

• Your order number
• Date of purchase
• Detailed explanation of the issue
• Any files or screenshots (if applicable)

We typically respond within 3 business days.

5. Refund Process

If your refund is approved:

• The refund will be issued to the original payment method
• Processing time may take 5–10 business days, depending on your bank or payment provider

6. Contact Us

If you have any questions about this Refund Policy, reach out to us:

Email: support@writtex.com

Address: Office 537, 153 The Parade, High Street, Watford, United Kingdom, WD17 1NA

Company: SKYNETICS CONSULTING LTD